You have questions?
We have answers.
What are homemade products, and how do we keep them?
Homemade products are carefully made with premium ingredients without any color, preservative, or chemical added. We make them the same as we cook for our family. Therefore, all of Ninno's homemade products are delicious, safe, and need to be kept refrigerated.
How long do Ninno's products last in the refrigerator?
Keeping them air-tight in the fridge, the products will last 5-7 days, and in the freezer they will last about 1 month depending on the temperature and condition of your refrigerator. However, we have kept them longer than that at Ninno's home without spoiling. Our refrigerator must be pretty good. ;)
How do we warm the products up from the freezer?
You could take some portion from the freezer down to the chilling compartment over night (6-8 hours) or leave them outside at room temperature for 1-2 hours before warming them up with oven or microwave. However, please note that not all goodies need to get warmed up before enjoying. Leave those Japanese Cheesecake and fruitcake alone please. They are good eaten chilled. :)
Does Nino's have delivery service?
If you are paying, we are delivering. :) Within Bangkok area, we send via Lalamove with their rate applied. For other provinces, if you live in Amphor Muang (being the main district for every province) , Nim Express is the best choice. They have this chilled truck to keep all the goodies chilled at 0 - 8 degree Celsius. Pretty impressive, right? The rate and duration is all up to Nim Express, which usually has a pretty good rate and a couple of days delivery lead time. For those living a bit out of the way, we have to check and see if there is any proper service available to bring our delight to you. We will try our best. :)